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Item Tag: Remote Control

Klimaire 12,000 BTU PTAC Heat Pump A/C R-32 with 3.5kW Heater – Bundle

Klimaire 12,000 BTU PTAC Heat Pump A/C R-32 with 3.5kW Heater – BundleProduct details:Discover Klimaire’s new 12,000 BTU PTAC heat pump unit (230V) with R32 refrigerant and a 3.5kW backup electric heater, perfect for spaces up to 550 sq. ft. For installation convenience, we have included a 42″ x 16″ heavy-duty insulated wall sleeve and anodized stamped white aluminum grille. It includes a wireless remote and built-in Wi-Fi for smartphone control via the NetHome Plus App. Features include 4-in-1 multifunction mode, digital controls, washable filters, Energy Saving mode, low temperature protection, enhanced safety with grounding and circuit protection, fresh air intake, automatic auxiliary heating, self-diagnostics, 24V thermostat compatibility, and a Front Desk Reserved Port for hotel management. Additionally, the Golden Fin technology boosts heat exchange efficiency and provides superior corrosion resistance for long-term durability.Features:Seamless Replacement and Installation Convenience: Includes a 42″ x 16″ anodized stamped aluminum grille with white finish, which guards against dirt and debris while enhancing exterior aesthetics. The insulated foldable wall sleeve reduces noise and is suitable for quick replacement or new construction. Both components are designed to fit all standard PTACs for easy installationExceptional Efficiency: EER2 10.5, Cooling Capacity of 12,000 / 11,800 BTU/h, Heating (Heat Pump) Capacity of 10,800 / 10,500 BTU/h, Backup Electric Heating Capacity of 10900 / 8900 BTU/h. Uses R-32 refrigerant. Features a 20A, 3-prong grounding plug (Type LCDI 6-20P). Power requirements: 208-230V, single-phase, 60Hz.What’s Included: 12,000 BTU PTAC Heat Pump Air Conditioner (R-32 refrigerant) with backup 3.5kW Heater, wireless remote control, 42″ x 16″ heavy-duty insulated wall sleeve, anodized stamped white aluminum grille, drain kit, and control panel sticker.Installation Guidelines: For new installations, a wall sleeve and rear grille are included, ensuring that this unit is versatile and suitable for various spaces, including hotels, motels, hospitality venues, nursing homes, workshops, and new room additions.Advanced Features with Smartphone Control: Enjoy seamless control of your unit with the wireless remote and built-in Wi-Fi via the NetHome Plus App. This versatile system includes a 4-in-1 multifunction mode, a washable easy-to-remove filter, Energy Saving mode, enhanced safety with grounding and circuit protection, and Golden Fin technology, plus additional features for your convenience and comfort.Trust in Klimaire for innovative and efficient Through-the-Wall PTAC units that combine style, tranquility, and affordability. Discover the ultimate solution for your indoor climate needs. Shipping Policy: Thank you for choosing our services. We aim to provide you with a seamless shipping experience. Please review the following shipping policies: Shipping Method: Shipping is complimentary for all orders. Products will be shipped using freight services, securely strapped to a pallet and shrink-wrapped for the safety of your order. Delivery Timeframe: Please allow 3 to 10 business days for your shipment to arrive. While most deliveries are expedited, delays may occur in rare instances. If your shipment is delayed, kindly contact our office, and we will provide you with tracking information promptly. Delivery Appointment: Once your shipment reaches the local terminal station, the carrier will contact you to schedule a delivery appointment. It is imperative that you are available to sign for and inspect the shipment upon delivery. Inspection and Signature: You must inspect all equipment pieces thoroughly before signing for the delivery. If you authorize a drop-off without a signature, please note that neither the carrier nor the seller will be liable for any damages or theft post-delivery. Reporting Damages: If any damages are observed during the inspection, please note them on the trucking bill of lading before signing and refuse the package. You must report any damages within 24 hours of delivery to initiate the claims process. IMPORTANT: If you or a representative accepts the delivery without noting any damages or fails to inspect all equipment thoroughly, and damages are discovered later, you have 24 hours to report them. Beyond this timeframe, we regret that we will not be able to assist you further, including shipping replacements or engaging with the trucking company. We appreciate your cooperation and understanding. Should you have any questions or concerns regarding our shipping policies, please do not hesitate to contact us. Thank you for choosing our services. Return Policy: We understand that sometimes returns are necessary, and we strive to make the process as smooth as possible. Please review our return policy guidelines below 30-Day Return Policy: You have up to 30 days from the purchase date to return the HVAC unit for a refund. To qualify for a full refund, the sale must be canceled before the merchandise is shipped. Returns are accepted for merchandise in original condition and uninstalled, subject to the following conditions: Obtaining an RMA (Return Merchandise Authorization) Number: To initiate a return, please obtain an RMA number. All products must reach our warehouse, regardless of the RMA issuance date. Please allow sufficient transit time for the return to reach us. Condition of Returned Merchandise: Returned products must be in new condition, unopened, unused, and in the original packaging, including pallets, shrink wrapping, and all packing materials. The merchandise must be securely palletized, shrink-wrapped, strapped, and secured to the pallet for return shipping. Responsibility for Shipping Costs: Customers are responsible for all shipping, handling, and insurance costs associated with returning the merchandise to our warehouse. Original shipping fees are non-refundable and will be deducted from the refunded amount. Inspection of Returned Merchandise: All returned merchandise is carefully inspected upon receipt. Refunds are granted based on the condition of the returned items.Please note the following: All units must be installed by an HVAC technician as per our warranty policy.Labor costs or incorrect installations are not covered under our warranty.Refunds are issued for unopened or opened box items in exact original condition, provided the product was never installed.Merchandise received in opened boxes or not in exact original condition may be subject to refurbishment charges, with a restocking fee of up to 30% off the original selling price (excluding shipping charges).Items showing signs of wear, damage, missing parts, or installation marks may be subject to partial or no refund at our discretion.Returns Due to Customer Discretion: Returns initiated due to reasons for which the seller is not responsible, including instances where the unit is no longer needed, or the wrong unit was ordered, or if the unit is damaged without damages being reported to the carrier on the Bill of Lading (BOL), will incur responsibility on the customer’s part for the original shipping fees and return shipping fees. Item Arrived Damaged: If the HVAC unit arrives damaged, we advise refusing delivery from the carrier to streamline the return process. If you accept delivery and encounter any issues, please contact our customer support team for assistance. We are dedicated to resolving any concerns promptly and efficiently. Avoid Opening a Case with eBay: We encourage you to contact our customer support team directly for assistance with returns or issues instead of opening a case with eBay. Our team is committed to providing personalized support to resolve any concerns you may have. We aim to provide a hassle-free return experience and ensure your satisfaction with your HVAC unit purchase. Should you have any questions or require further assistance, please don’t hesitate to reach out to our customer support team. Thank you for choosing our HVAC unit, and we look forward to serving you.

Klimaire 9,000 BTU PTAC Heat Pump A/C R-32 with 3.5kW Electric Heater

Discover Klimaire’s new 9,000 BTU PTAC heat pump unit (230V) with R32 refrigerant and a 3.5kW backup electric heater, perfect for spaces up to 400 sq. ft. For installation convenience, we have included a 42″ x 16″ heavy-duty insulated wall sleeve and anodized stamped white aluminum grille.